Contact & support

Questions, problems, or something that needs our attention? Email us at [email protected] or call (208) 528-8800. We read every message and usually reply within 1 to 2 business days.

Common questions

A charge I don't recognize

Donations show on statements as VDOARTIST.COM. If you didn't make it or something looks wrong, email us with the date and amount and we'll sort it out. Please contact us before disputing with your bank.

Can't sign in

Use Forgot password to get a code by text. If you no longer have that phone number, email us from your account's email address.

Artist payouts

Payouts are handled by Stripe. Open My Studio and use the payout section to finish setup or view your Stripe dashboard. Still stuck? Email us.

Report a video

Use the Report button under any video. For anything urgent or illegal, also email us with the link.

Copyright complaint

See section 6 of the Terms of Service for what to include, then send it here.

Appeal a removal

Email us from your account's email address with the video title and why you think it should be restored.

Privacy requests

To see, correct, or delete your information, or close your account, email us. See the Privacy Policy.

Contact an artist

Love someone's work or want to hire them? Look for the Contact button on their videos or artist page. Messages go privately to the artist; we don't share artists' contact details.

Everything else

Ideas, feedback, press, or partnerships: we'd love to hear from you. New here? Start with How it works.

VDO Artist is operated by Big Little Business, LLC · Idaho Falls, Idaho. Sister site: TweeChat.